Tuesday, November 15, 2005

Students First? Not Anymore

THE RIGHT ANGLE: Students First? Not anymore - Opinions

When I first arrived at UNCG as a freshman in Fall 2002, the university motto was "Students First." Sure, it was the butt of a few jokes, but it served its purpose in expressing that UNCG felt a rightful obligation to its own students. I'm not aware of when the switch occurred, but at some point, UNCG discreetly changed its motto to the very vague "Service." It sounds nice, but as a student who often feels her needs are forgotten in the midst of a large bureaucracy, sometimes I have to wonder: "Service" to whom?

I started thinking about this last week while frantically trying to finish the several papers that had piled up on me while I was sick. Thanks to my technological illiteracy, I have managed to accidentally delete Microsoft Office from my home computer, which means I rely completely on UNCG's computer labs. I planned to spend most of the night in the Bryan Lab because it doesn't close until 3am, and I figured I'd have plenty of time to finish my papers. Unfortunately, the lab consultant working at that time was paid a visit by three of his friends, and they spent the next 45 minutes talking above the normal speaking level, in a place where students go to do homework. This isn't the first time I've had this happen to me, and it makes me wonder if maybe UNCG is unable to hire people who can do their jobs.

UNCG's disservice to their students doesn't stop there. Anyone who has ever lived on campus knows how wonderful it is to be forced to buy a campus meal plan. For those of you who have never known this pleasure, I'll go over the basics. Meal plans are required for anyone living on UNCG's campus (they think that if we don't eat on campus, we'll just forget to eat all together and starve to death). Freshmen are given one choice for a meal plan, and that is a plan that includes only the Caf. As you become a sophomore and so on, they allow you to choose meal plans with a little more flexibility.

The main problem with this is that UNCG is taking our money under the guise of allowing us to eat all semester, but not really treating us as paying customers. The Caf has horrible hours of operation. Also, if you happen to make it in right before they close, you're not likely to find much to eat, and some Caf workers will even complain vociferously about students that come in late. If workers at a restaurant kept the same attitudes that people working at UNCG's dining facilities have, the restaurant wouldn't stay open very long. But UNCG knows they have a captive audience for their food services, so they really couldn't care less.

In response to the abuse many students undergo at the Caf and other dining places on campus, some students are taking action. Matt Hill, a student who is very active on campus, was disrespected by two Caf workers, and upon complaining to the manager on duty, was actually threatened by one of the workers, who attempted to start a physical fight with him right there in the middle of the dining area. The entire experience has left this student feeling intimidated about dining in the Caf for fear that the worker might try to start another fight. Because Matt realizes that he is not alone (I myself have had several problems with Dining Service employees, including the manager of Spencers), he has started a website entitled "This $#!+ Has Got To Stop Campaign" (http://www.matthillnc.com/diningcomplaints). He is using this site to compile stories about similar abuse by UNCG Dining Service employees which will eventually lead to an SGA resolution concerning the conduct of these employees.

In what might seem like an unrelated story, the UNCG College Republicans were asked to stop using their logo by University Relations. Why? The CR logo features the Republican elephant sharing the yellow and blue shield with Minerva, our school symbol. The CRs created and used the logo to illustrate their connection with the university, and yet the university has told them that they have no right to their own school's symbols. The symbol of Minerva represents UNCG and therefore represents their students, and as a student, I feel I should have a right to use this logo which represents me. These ridiculous rules outlining how the image of Minerva may and may not be used are little more than just another example of how UNCG is trying to completely distance themselves from their students. It also makes one wonder if these people really have nothing better to do with their time than bust students for a simple graphic design.

It's fairly simple to understand why UNCG changed its motto to "Service." If it was still "Students First," they might have to make some serious changes, such as pretending to actually care about their students. But as they seem to be content with offering sub par lab services and even worse dining options, as well as restricting their own students' rights to show any sort of connection with the university through the Minerva logo, I doubt we'll ever see "Students First" again. In fact, maybe something more along the lines of "Shut Up, Give Us Your Money, and Enjoy Being Screwed Over for the Next Four Years" would be more appropriate.

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